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Renewal with Assessment EMC 2009

2009-10-28

IPM renew their certification EMC Authorized Service Network.

Last October 28th EMC carried out the annual assessment in the IPM Headquarters. The assessment is an audit of IPM processes related to the services and products of EMC -both hardware and software- that guarantees that the services we offer fulfill the conditions and regulations required from an EMC Authorized Service Network partner. The evaluation that has been obtained is of 3,98 in a scale from 1 to 5. This result satisfactorily confirms our level of EMC Velocity2 Signature Solution Centre. The assessment carried out by EMC analyzes the following aspects in the field of services and implementation of EMC solutions:

  • Skills & Certification
  • Logistics
  • Process Management
  • Proactive Support
  • Problem Management
  • Quality & Customer Satisfaction
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